Last Updated: July 2026
Welcome to Amma Carpets. These Terms & Conditions govern your use of ammacarpets.in and the purchase of products from our website.
By accessing this website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
About Amma Carpets
Amma Carpets is an Indian manufacturer and seller of handmade carpets. We strive to provide high-quality products along with a secure and reliable shopping experience.
Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
- The information you provide is accurate and complete.
- You will use this website only for lawful purposes.
Product Information
We make every effort to ensure that all product descriptions, images, specifications, and prices are accurate.
However:
- Minor variations in colour may occur due to different screen settings and photography.
- Handmade carpets may have slight variations in size, colour, texture, and pattern, which are natural characteristics of handcrafted products and are not considered defects.
- Product dimensions may vary slightly due to the handmade manufacturing process.
Pricing
- All prices displayed on our website are in Indian Rupees (INR).
- Prices include applicable taxes unless otherwise stated.
- We reserve the right to change prices without prior notice.
- The price applicable to your order will be the price displayed at the time of purchase.
Orders
After placing an order, you will receive an order confirmation by email.
Order acceptance is subject to:
- Product availability
- Successful payment
- Verification of order details
We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, technical issues, or other legitimate reasons. If payment has already been received, any eligible refund will be processed according to our Refund Policy.
Payments
We accept secure online payments through trusted payment gateways.
Your payment information is processed securely. Amma Carpets does not store your debit card, credit card, or banking credentials.
Shipping
We offer Free Delivery across India.
Estimated delivery timelines are mentioned in our Shipping Policy. Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.
Returns & Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy.
Please review that policy before placing your order.
Custom-made carpets are generally not eligible for return unless they arrive damaged or have a verified manufacturing defect.
Custom Orders
Custom-made carpets are produced according to the specifications provided by the customer.
Once production has started, changes or cancellations may not be possible.
Customers are responsible for reviewing and approving all measurements, colours, and design details before confirming a custom order.
Intellectual Property
All content available on this website, including but not limited to:
- Photographs
- Product images
- Logos
- Designs
- Graphics
- Videos
- Text
- Website layout
is the property of Amma Carpets or its content providers and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used without prior written permission.
User Conduct
While using our website, you agree not to:
- Violate any applicable laws or regulations.
- Attempt to gain unauthorised access to our website or systems.
- Upload malicious software or harmful code.
- Interfere with the operation or security of the website.
- Use our content for commercial purposes without permission.
Limitation of Liability
To the maximum extent permitted by law, Amma Carpets shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products.
Our total liability, if any, shall not exceed the amount paid for the relevant order.
External Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the content, privacy practices, or services provided by those external websites.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time without prior notice.
Any changes will become effective immediately upon publication on this page. Continued use of the website after updates constitutes your acceptance of the revised terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in Gwalior, Madhya Pradesh.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Amma Carpets
Gwalior, Madhya Pradesh, India
Email: ammacarpets@gmail.com
Thank You
Thank you for choosing Amma Carpets. We are committed to providing authentic handmade carpets, transparent business practices, and excellent customer service. We appreciate your trust and look forward to serving you.