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Terms and conditions

Welcome to ammacarpets.in ! We are delighted to have you as a valued customer. Before you proceed with browsing and purchasing our handmade carpets, we kindly request you to carefully read and understand the following Terms and Conditions that govern the use of our website. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.

  1. Definitions and Interpretation: a) “We,” “Our,” or “Us” refers to Amma Carpets, the owner of the website. b) “You” or “User” refers to any person or entity accessing and using our website. c) “Product” or “Handmade Carpet” refers to any carpet offered for sale on our website.
  2. Account Registration: a) To make purchases on our website, you may be required to create an account. b) You are responsible for maintaining the confidentiality of your account credentials and agree to be held liable for all activities that occur under your account. c) You must be at least 18 years old to create an account and place orders on our website.
  3. Product Information: a) We strive to provide accurate and up-to-date product information, including descriptions, prices, and images. However, we do not guarantee the absolute accuracy of the content and reserve the right to correct any errors. b) Product images may slightly vary from the actual items due to differences in monitors and lighting conditions.
  4. Orders and Payment: a) By placing an order, you agree to purchase the products at the specified price, including any applicable taxes and shipping fees. b) We accept various payment methods as displayed on our website. All payments are securely processed. c) The order is subject to acceptance by us, and we reserve the right to cancel any order or refuse service at our discretion.
  5. Shipping and Delivery: a) We ship our handmade carpets to addresses within India and internationally, as specified on our website. b) Delivery times may vary depending on the destination and shipping method chosen. c) Any customs duties, taxes, or import fees applicable to international orders are the responsibility of the recipient.
  6. Returns and Refunds: a) We offer a 7 days return policy from the date of delivery for damaged or defective products. b) To initiate a return, please contact our customer support team with the order details and reason for the return. c) Refunds will be issued back to the original payment method once the returned item is received and inspected.
  7. Intellectual Property: a) All content on our website, including text, images, logos, and graphics, is protected by intellectual property laws and is the property of Amma Carpets. b) You may not use, copy, reproduce, or distribute any content from our website without prior written permission.
  8. Privacy Policy: a) Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in the Privacy Policy.
  9. Disclaimer of Warranties: a) Our handmade carpets are crafted with care, but we cannot guarantee their suitability for specific purposes or their performance. b) We disclaim all warranties, express or implied, regarding the website’s availability, accuracy, or reliability.
  10. Limitation of Liability: a) We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website or products.
  11. Indemnification: a) You agree to indemnify and hold harmless Amma Carpets and its affiliates from any claims, liabilities, or expenses arising from your use of our website or violation of these Terms and Conditions.
  12. Modifications and Updates: a) We reserve the right to update or modify these Terms and Conditions at any time without prior notice. b) Continued use of our website after any changes constitutes your acceptance of the revised Terms and Conditions.
  13. Governing Law and Jurisdiction: a) These Terms and Conditions shall be governed by and construed in accordance with the laws of India. b) Any dispute arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Gwalior MP, India.

Thank you for taking the time to read our Terms and Conditions. If you have any questions or concerns, please feel free to contact our customer support team. Happy shopping!